In early 2019, a leading hospitality company with 4,300 destinations in more than 110 countries needed a tablet-based, mobile solution to expedite their guest check-in process.
They began researching technology options but were unable to find a solution that was lightweight, flexible, and compatible with their payment processor.
Additionally, the accessories required needed to work with the solution. The system would be used all day, so it needed to be sturdy, and support secure transactions. The client needed to charge the devices overnight and connect to their network for IT updates.
Microsoft introduced the customer to MTI’s RapidDoc® product line and its support for the Microsoft Surface Pro tablet.
A man ordering a hamburger
CLIENT
Leading Hospitality Company
Challenge
In early 2019, a leading hospitality company with 4,300 destinations in more than 110 countries needed a tablet-based, mobile solution to expedite their guest check-in process.
They began researching technology options but were unable to find a solution that was lightweight, flexible, and compatible with their payment processor.
Additionally, the accessories required needed to work with the solution. The system would be used all day, so it needed to be sturdy, and support secure transactions. The client needed to charge the devices overnight and connect to their network for IT updates.
Microsoft introduced the customer to MTI’s RapidDoc® product line and its support for the Microsoft Surface Pro tablet.
